● Hotel reservation and airport pick-up.
● Welcome Package.
● Introduction to adult educational facilities for Chinese language and culture.
● Introduction to social activities including clubs, social organizations, volunteer opportunities, sports teams, religious groups and places of worship.
● Introduction to some important places to expatriates such as banks, post offices, airlines, consulates and pharmacies.
● Information about where to eat with an introduction to various Chinese and foreign dining options in the city.
● Introduction to family healthcare, including medical/dental clinics and hospitals.
● Guidance about where to shop-- shopping centers, supermarkets, delicatessens, bookstores, etc.
● Recommendations for furniture and appliance stores.
● Introduction to public transport system--taxis, subways and buses.
● Explanation of currency issues--exchange rates, familiarization with notes and coins, place for exchanging money, bank deposit regulations.
● Information about visa and residence permits, and health certificates.
● Information about holiday resorts
● Some other information required by custom

Bilingual Maos Senior Consultants-Interface between you and the landlord
Large property database
Identification of the clients’ needs and preferences
*Provide proposal detailing suggested property options
*Property viewing
*Professional opinions
*Utilize experience and connections to procure the best possible terms based on the clients’ requirements and their company’s housing policy
*Lease and purchase negotiation with landlords
*Contract stipulation and signin

We provide following services to help our clients settle down in their new environment
-Visa and residence permit application
-Accompany Health Check-up
Temporary residence permit register at Police station
- Accompany Shopping for basic essentials such as food, appliances, clothing and furniture
-Opening bank accounts
-Registration with local authorities such as embassies or high commissions
-Handyman services including renovation or decoration arrangement, and repair work arrangement
-Arrangement of maid service
-Arrange registration of Language School

Pre-check property by Maos staff before move-in
● Accompany & Conduct move-in procedure by Maos professional staff
● Ongoing assistance for technical and maintenance problem
● 24/7 Hotline
We will strive to make your transition to Hangzhou as smooth as possible in order to add pleasant souvenirs to your trip here upon leaving the country.

Contract Management
*Establish computerized Corporate Contract Management Chart (including tenant information, landlord information, rent, payment time, lease term, deposit status, extension status…see the appendix)
*Update Corporate Contract Management Chart and send to our clients’ Admin Dept every month
*Inform the upcoming lease expiry and arrange relevant follow up work
Payment Management
*Collecting all the Debit Notes, utilities fees bills and other charges bills from both the landlords and management offices at the end of each month.
*Screen all the bills, make sure there are no double payments, over payments and other mistakes
*Break down all the bills according to the properties, make Monthly Payment Management Chart
*Send our clients the Monthly Payment Management Chart with all the bills attached
*Ensure that every payment is done correctly and on time by clients
*Make sure all the payment will come back with official receipts
*Make sure the deposit has been returned back at the end of the Lease
Corporate HR Housing Policy Consulting
*Quarterly market report on current residential market in china
*Consultations on latest government real estate policy
*Conduct yearly housing budget benchmarking

*In case of extension:
1、Inform our clients’ Admin about upcoming lease expiration, receive instructions from them on the length of renewal, give an instruction to them on the prevailing market rental for the Leased property.
2、Discuss with our clients on Lease Renewal conditions and renovation requests
3、Inform landlord of the Lease extension, help to renegotiate a new lease term
4、Stipulate the extension contract
5、Arrange & supervise relevant renovation work
*In case of termination:
-Inform the landlord of the Lease termination at the time regulated in the contract
-Check the property with Clients before expiry date
-Help Clients to do repair and cleaning work if required
-Assist in check-out procedure on check out date, make sure the signature on a whole set of Check out List by both the landlord and tenant
-Assisting in utilities payment to the management office
-Assist in getting back the deposit